Submit a Fake

You may have heard that imitation is the sincerest form of flattery. And whilst that's a nice way to put it - we've got no time for fakes! So let's keep it real. Here, you can report any fake websites and advertisements you come across, as well as finding all the information you need on what's real and what's not. Stay safe out there, folks!

REPORT A FAKE
Came across a fake website or advertisement? Report it to our Brand Protection team!

FAQS

I’ve ordered from a fake website, what do I do now?

As you have purchased through a fake website, you may have been a victim of fraud, therefore, we advise that you contact your bank/payment method as soon as possible and they can arrange a refund for the counterfeit items you’ve bought. Please report the website through the link above. We can then work to get this removed as soon as possible!

Can you refund me for my charge?

Unfortunately, as these sites are in no way connected to EleksMaker we’re unable to process a refund for you. We would advise you contact your bank/payment method for more information on acquiring a refund.

Are my bank details at risk if I’ve ordered from a fake website?

Please raise any concerns you have regarding your bank details with your bank directly. We would advise you follow their recommendations for keeping your account safe and secure. Please also be wary of any phishing email scams that you may potentially be susceptible to. 

Are my bank details at risk if I’ve ordered from a fake website?

Please raise any concerns you have regarding your bank details with your bank directly. We would advise you follow their recommendations for keeping your account safe and secure. Please also be wary of any phishing email scams that you may potentially be susceptible to.

 

FAKE WEBSITES? RISKY BUSINESS

Buying from a fake website is a high risk, no reward kinda thing. You can expect the items on there to be poor quality and different to what you ordered, with long shipping waits and no return or refund options either - that is, if you even receive those items in the first place. And these aren't even the worst things that can happen when you purchase from a fake website.

Your personal data may fall into unsafe hands, where it can be misused or even sold on the dark web. Alongside this, counterfeit items can be linked to organised crime - they can be produced by the trafficking and exploitation of people, through migrant smuggling and modern slavery, and linked to corruption and money laundering.

And another pointer - counterfeiters will not take into account the environmental issues of their production. Possible use of toxic dyes, chemicals disposed of unlawfully and unregulated air pollution are just a few examples of how counterfeiting can contribute to environmental pollution. This, of course, is everything we stand against at EleksMaker, where sustainability efforts are at the heart of what we do, and we strive to be better every day.

So remember - avoid the fakes, and keep it real. Just by doing that, you're doing your bit.

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